Work Order Daybook
The Work Order Daybook provides a complete, real-time view of the service department. It highlights unassigned work orders, equipment due for service, and work orders awaiting completion, allowing teams to prioritise tasks and allocate resources efficiently. By bringing all service activity into a single view, it improves workflow visibility, reduces downtime, and ensures maintenance and repairs are completed on time.
Service Allocation
The Service Allocation module allows teams to plan and schedule service work across technicians and timeframes with a clear visual view. It provides visibility into upcoming and unallocated work orders, helping service managers balance workloads and allocate resources efficiently. This ensures service tasks are planned, downtime is reduced, and work is completed on time.
Mobile Work Orders
Mobile Work Orders streamlines field service & workshop by giving technicians everything they need on their phone. Ttimesheets, checklists, photos, and digital signatures all in one place. It removes the need for paper, speeds up job completion, and ensures accurate, real-time information across the team.
Checklists
Configurable Checklists replace paper-based inspections with fully digital checklists for pre-hire and return inspections, service schedules, and pre-start checks. Teams can customise checklist items by equipment type and require photos where needed, ensuring consistent inspections, improved compliance, and accurate records.
Work Order Invoices
Work Order Invoices allow completed work orders to be seamlessly converted into invoices, with job card notes automatically carried through. This ensures accurate billing, clear visibility of work performed, and revenue and costs correctly tied back to the equipment. By linking service activity directly to invoicing, teams reduce manual effort, minimise errors, and capture all billable work.
Service Schedules
Service Schedules allow maintenance to be planned based on recurring days or equipment usage hours. Integrated checklists ensure services are completed consistently, while the equipment due for service screen provides clear visibility of upcoming and overdue maintenance. This helps teams stay on top of servicing, reduce downtime, and keep equipment compliant and ready for hire.
Timesheets
Timesheets replace paper-based time tracking with digital entries recorded directly against work orders. Teams can clearly separate chargeable and non-chargeable time, while reporting highlights lost time and productivity gaps. This improves accuracy, supports correct billing, and provides valuable insight into labour efficiency and performance.
Parts
The Parts feature allows parts to be added directly to work orders, ensuring all materials used are accurately recorded. It provides clear tracking of parts usage and gives technicians visibility of available parts while in the field through the mobile app. This improves stock control, supports accurate billing, and ensures no parts are missed during service work.
Inspections
The Pre & Post Rental Inspections feature ensures equipment is checked and documented before going on hire and upon return. Pre-rental inspections confirm equipment is ready for hire, while post-rental inspections record condition, damage, and completion status. This provides a clear audit trail, supports accurate damage assessment, and helps maintain equipment quality and accountability across the rental lifecycle.
Learn more about Latner Software
