Trax Hire
Trax Hire is a family-owned and operated business located in Bathurst, New South Wales. Established in 2021 to meet the increasing demand for infrastructure and development projects in Western New South Wales, the company specializes in dry hiring excavators, dump trucks, skid steers, rollers, water carts, tippers, telehandlers, and various attachments.
Business Location
NSW
Number of Branches
1
Number of Latner Users
7
Previous Software
Spreadsheets
The Problem
Trax Hire managed its operations using Xero, spreadsheets, and paper-based systems.
Quotes were created in Word documents, rental contracts were logged in spreadsheets, and equipment availability and servicing were tracked in separate sheets. Cycle billing required reconciliation with the rental contract spreadsheets and manual data entry into Xero.
As the business grew, scaling became a significant challenge, prompting the search for a cloud-based rental software solution.
The Solution
Trax Hire took a leap of faith with Latner Software, becoming its first paying customer and the first to adopt the platform.
Latner Software sought to collaborate with small, agile equipment rental businesses to refine its product, and Trax Hire was an ideal fit for this partnership.
Eager to streamline operations, Trax Hire quickly implemented Latner's functionality for rental quotes, contracts, and invoicing, aiming to eliminate Word documents, spreadsheets, and paper-based processes entirely. With invoicing now automatically syncing to Xero, manual data entry became a thing of the past.
Building on this success, they digitized pre-hire and post-hire inspections using checklists and photos within the Latner app. They then introduced the transport and work order features in the app, effectively eliminating the last remnants of paper in their operations.

Director, Trax Hire - Jeremy Arnot
"Get a quote from Jeremy talking about Latner to insert here, just needs to be 1 or 2 sentences"