Case Study
How ShoreWorx cut End-of-Month Reporting time from 4–5 hours to minutes using Latner
A hire company running on Hire It Out replaced it with Latner and got full reporting visibility across the business.
Time
Saved per Report
Paperless
Field staff
Eliminated
Duplicate Quotes
Number of Users
46
Location
NSW, QLD, SA, VIC
Previous Software
Hire it out
“Working with Latner and the team is just really easy. It’s seamless.”
Paul Moggridge, General Manager
The Problem
ShoreWorx ran its hire operations on Hire It Out, a system with almost no reporting tools. To produce reports, the team exported raw data from excel sheets and built everything manually. Each report took four to five hours to complete.
The quoting process added more friction. Sales staff created manual quotes outside the system, then sent them to the hire controllers, who had to re-enter the same information to raise the contract. Everyone in the business touched the same data twice.
The lack of visibility into team performance made it hard to manage the business with any confidence.
Asset depreciation was another blind spot. Without a system tracking the real value of equipment over time, pricing decisions were based on gut feel rather than data. There was no clear picture of which assets were still earning their keep and which were costing more to maintain than they brought in.
"We spent four or five hours creating our report. The productivity was definitely down, because it was such a fine art.”
Paul Moggridge, General Manager
The Solution
ShoreWorx moved to Latner, the rollout was smooth. ShoreWorx had no issues with the transition, and the team adapted to the new system without major disruption.
Latner’s built-in reporting gave the team live visibility into where the business stood without touching a spreadsheet. The quote-to-contract workflow connected sales and hire control in one place, cutting the double-handling that had slowed everyone down.
New staff picked up Latner faster than the old system. The interface was clear enough that onboarding stopped being a project and became routine.
Latner’s asset depreciation tracking gave Shoreworx a live view of equipment value across the fleet. Pricing could be set against actual asset costs rather than estimates, maintenance decisions became data-driven, and the team could see clearly which equipment was profitable and which was approaching end of life.
The Result
Paper records and Excel sheets are no longer needed.
Manual quote-to-contract conversion has been eliminated across sales and hire control.
Full visibility into team performance and hiring operations, available at any time
New staff onboard faster with a system that doesn’t require a steep learning curve
Asset depreciation is tracked in real time, enabling accurate pricing and smarter fleet decisions.
Implementation completed without disruption, supported by the team throughout.
With mobile access, all staff were able to access the same information, in the office or in the field
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